Principal Database Engineer

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio-Verint and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.

Calabrio-Verint are he trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.

As a Principal Database Engineer you are responsible for designing, implementing, maintaining, and optimizing database systems to ensure secure, reliable, and efficient management of organizational data. Beyond day-to-day database ownership, you serve as the connective tissue for how data is structured across our products — holding deep domain and data-model expertise that enables cross-product data mapping and integration. In your role, you support business operations by delivering high-performing, enterprise-scale database solutions and ensuring data availability, integrity, and security.

**Candidate must be located in Stockholm, Sweden.**

What You'll be doing:

• Own and maintain deep expertise in the organization's domain model — designing database structures, schemas, tables, indexes, and data models that reflect how data is structured and related across products.
• Develop and optimize queries, stored procedures, and database processes to improve system performance and efficiency.
• Map and reconcile data models across products to enable cross-sell initiatives and other data-integration efforts, acting as the go-to technical authority for adjacent teams on how data connects across the platform.
• Monitor database health, troubleshoot issues, and implement performance tuning and capacity planning activities to meet the scale and performance demands of large enterprise customers.
• Implement and maintain database security controls, including user access management, encryption, and compliance requirements.
• Support reporting, analytics, and business intelligence needs through data extraction and database solutions.
• Collaborate with application developers, data teams, and infrastructure teams to integrate and support enterprise systems.
• Maintain database documentation, standards, and operational procedures.
• Evaluate and adopt emerging technologies and best practices to improve scalability, reliability, and performance.
• Set database standards and best practices across teams, and act as the senior technical point of contact for data-integration questions from product, engineering, and adjacent teams.

Requirements:

• 10+ years of professional experience with strong knowledge of SQL and database platforms such as Oracle, PostgreSQL, SQL Server, or MySQL. Experience with relational and NoSQL databases.
• Understanding of data modelling, indexing, query optimization, and database architecture.
• Programming and automation skills using languages such as Python, Java, or C#.
• Expertise in database security, backup and recovery, and performance management.
• Strong analytical, problem-solving, and collaboration skills.
• Experience mapping and integrating data models across multiple products or systems, and supporting database performance at enterprise scale.